Courtyard Rochester East / Penfield Hotel, Rochester

The hotel has recently undergone renovations that really make a difference, and the atmosphere is fresh and clean. The staff is genuinely friendly and helpful throughout my stay. However, the HVAC system in the room was a bit troublesome, and I was disappointed with the lack of towel hanging space. All in all, it provides good value for an enjoyable visit.

I had a very comfortable stay at this hotel. The room was spacious and clean, with a particularly cozy loveseat that made my time there enjoyable. However, while the staff was eager to help, some aspects such as the limited amenities left something to be desired. Overall, it was a good choice for a short stay, but there's still room for improvement in certain areas.

This hotel has some pros and cons to consider. On the positive side, the location is convenient and central to Rochester, and the rooms are clean and comfortable. However, the dining options are quite limited and the service has some inconsistencies, particularly regarding housekeeping. Overall, it offers decent value for the price, but improvements are definitely needed.

I had a mixed experience at this hotel. While the staff was friendly and helpful, the facilities and dining left a lot to be desired. My room was clean and comfortable, but there were some issues with noise and amenities. Unfortunately, the breakfast situation was not ideal and could use improvement. Overall, it felt like a hotel in need of some updates.

My recent stay at this hotel was quite pleasant overall. The property was very clean, and the staff were incredibly kind, making us feel right at home. However, there were a couple of issues with housekeeping that affected our impression. While the hotel offered a convenient and peaceful location, the dining options available were somewhat standard and could use some enhancement.